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Does Excel hide bad business processes?

Using Excel in your business may be masking a flawed business process.

I wanted to share with you a recent experience with a new client who came to me quite stressed, and their reasons were:

  • They don't enjoy doing their books each month or each quarter;

  • It takes too long, and

  • They don't have time to do it

This was their process: “I'll get my big box of receipts and invoices, and then I manually enter that into a spreadsheet and provide that to the accountant.”

I asked, “Why do you do it like that?”

He says, “That's how the accountant wanted me to do it.”

There was pure joy on their faces when I took them on the path to a more simplistic and seamless process of using the likes of Xero, Dext and KeyPay.



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